Award booking
Award search and booking
The rule behind every page on this site is to find the booking first and transfer last. These guides cover the part in between: where to search for award seats, how to tell a real seat from one that only displays, and what to check before a booking becomes a transfer you cannot undo.
Why booking has its own section
Most points mistakes happen at the booking step rather than in the valuation. A balance gets moved for a seat that was never bookable, a transfer posts after the last seat sold, or a group splits across reservations that the airline then handles separately. The guides here slow that step down. They use free airline and program websites only, they rely on the alliance member lists and each issuer's own partner list to decide where to search, and they treat a seat as real only once it reaches the final payment screen.
Once a seat is confirmed, the transfer guides take over: how to transfer points to an airline covers the exact order of steps, when not to transfer covers the stop signals, and cancelling an award flight covers what comes back if plans change. For a whole trip shape, such as a family or a group of six or more, the trip playbooks apply the same method to several seats at once.
Three guides here cover the step between a search result and a ticket. The phantom award space checklist tests whether a displayed seat can actually be booked. The award taxes and carrier charges guide reads the cash line that survives on every award, with the 2026 US government amounts. And the schedule change and refund guide covers what federal rules return when the airline, not you, cancels or significantly changes the flight.
Two more cover changes after the ticket exists. The award upgrade guide sorts upgrade rules by the instrument used, from Delta's upgrade certificates to Virgin Atlantic's points upgrades, and the misspelled name guide sets out the name rules six programs print for an award that has already been issued.
One guide covers the ticket nobody used. The missed award flight guide sets out what six programs keep after a no-show, from Aeroplan's two-hour cancellation line to Southwest's ten minutes, and why the later flights on the ticket usually go with the missed one.
One guide covers the shape of the ticket itself. The stopover and open-jaw clause table sets out what Aeroplan, KrisFlyer, Atmos, Delta and Virgin Atlantic print about stopovers, open jaws and multi-city awards, and prices one stopover award against two awards for a Boston to Delhi trip.
One more covers the account itself when the traveler is a child. The kids' frequent flyer accounts guide sets out the age lines, consent wording and account control at six programs, and what changes at 16 or 18.
Signs a booking is ready for a transfer
- The award shows the same flight numbers, cabin and price on the program's final payment screen, not only in search results.
- The same day's cash fare for those flights is written down, with taxes included, so the comparison is like for like.
- The cents per point, computed on the bank points that would actually leave your account after the ratio and rounding, clears the target you set before searching.
- The slowest posting time your bank states still leaves room to book before you need the ticket.
If any one of those is missing, the points stay where they are. A balance left at the bank keeps every partner open for the next search.
How to search award availability before moving points
A free search order for partner award seats: start with the airline that flies the route, check the programs your bank reaches, confirm twice, transfer last.
Read the guide
Award taxes and carrier surcharges: the cash you still pay
Award tickets still carry government taxes, and some programs add carrier charges. The 2026 US amounts, program terms, and how fees change the math.
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When the airline changes your award flight: refunds
If an airline cancels or significantly changes an award flight touching the US, DOT rules require a refund in the original form, miles included.
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Phantom award space: confirm a seat before you transfer
A partner award that shows in search but will not ticket is phantom space. The checks that catch it before points move, and what to do if they already have.
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Bags and seat fees on award tickets: the cash you still pay
Bag, seat and change fees sit outside the points price. See what American, Delta, Southwest and Aeroplan print, and how to fold them into cents per point.
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Lap Infants and Kids on Award Tickets: What Programs Charge
A lap infant on an international award runs from 1,000 points to 10% of the adult price. Each program's own policy, read and dated, plus child pricing.
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Can You Upgrade an Award Ticket? Rules by Program
Delta takes upgrade certificates on awards but not miles or cash, Aeroplan reprices the cabin, Virgin sells points upgrades on reward seats, KrisFlyer says no.
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Misspelled Name on an Award Ticket: Fix It or Rebook
Delta, Aeroplan and Virgin Atlantic forbid name changes once an award is ticketed. How to tell a typo from a change, and what the fix costs, dated.
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Missed your award flight? What a no-show costs
Miss an award flight and most programs keep the points and cancel the rest of the trip. Dated no-show rules for six programs, the deadlines, and the math.
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Stopovers and open jaws on award tickets, by program
What Aeroplan, KrisFlyer, Atmos, Delta and Virgin Atlantic print about stopovers, open jaws and multi-city awards, and when one stopover award beats two.
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Kids' frequent flyer accounts: age rules by program
Minimum age, parental consent and account control at six airline programs, plus what a child can redeem and what changes at 16 or 18.
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Can you use points to book a flight for someone else?
Yes, in most programs: book the award in the traveler's name from your own account, without moving the miles. The exceptions, the name rule, and who controls the booking after it is ticketed.
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The booking sequence in one line
Search the operating airline, then the programs your bank reaches, confirm the seat to the payment screen, price the cash fare the same day, judge it in the Cash or Points Calculator, and only then transfer the exact amount. The methodology prints the formula in full.